Privacy Policy

At SickleSaathi, we are committed to protecting your privacy and ensuring the security of your personal health information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and services.

By using SickleSaathi, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

1. Information We Collect

1.1 Personal Health Information

• Health metrics and vital signs (pain levels, hydration, oxygen levels)
• Medical history and treatment records
• Symptom tracking and crisis events
• Medication schedules and adherence
• Emergency contact information

1.2 Account Information

• Name and contact information
• Email address (for Play Store beta signup)
• Profile preferences and settings

1.3 Device and Usage Information

• Device type, operating system, and unique device identifiers
• App usage patterns and feature interactions
• Crash reports and performance data

2. How We Use Your Information

• To provide and maintain our healthcare services
• To track and monitor your health metrics and symptoms
• To send emergency alerts to your designated contacts
• To provide personalized health insights and recommendations
• To improve our app functionality and user experience
• To communicate with you about your account and our services
• To comply with legal obligations and protect our rights

3. Data Storage and Security

We use Vercel Blob Storage and other secure cloud services to store your data. All data is encrypted in transit and at rest. We implement industry-standard security measures including:

• End-to-end encryption for sensitive health data
• Secure authentication and access controls
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

4. Data Sharing and Disclosure

We do not sell your personal health information. We may share your information only in the following circumstances:

• With Your Consent: We may share information when you explicitly authorize it
• Emergency Situations: We may share information with emergency contacts or healthcare providers during SOS activations
• Service Providers: We may share data with trusted third-party service providers who assist in operating our app (under strict confidentiality agreements)
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Research: We may use anonymized, aggregated data for medical research purposes (with no personally identifiable information)

5. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal health data
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your account and associated data
• Portability: Request transfer of your data to another service
• Opt-out: Opt-out of certain data collection or communications
• Withdraw Consent: Withdraw consent for data processing at any time

To exercise these rights, please contact us at the email address provided below.

6. Children's Privacy

SickleSaathi is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

7. International Data Transfers

Your information may be transferred to and maintained on servers located outside of your country of residence. By using SickleSaathi, you consent to the transfer of your information to these facilities. We ensure that appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when they are posted on this page.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: